PCCables.com – Amazing!
All I can say is “wow”! I placed an order with pccables.com just over 48 hours ago and it is already here.
I needed a replacement USB cable for a Nikon camera that I recently purchased. It was a store display unit sans cables, manuals, and accessories. A quick look around the net and a few local stores showed me that this was a particular cable that wasn’t a standard size. A Google search for the Nikkon part number showed that PCCables.com had the best price – and they didn’t appear to gouge for shipping. Despite the fact that their website is very unappealing visually, I figured the presence of Google’s Checkout service afforded me at least some assurance and protection. So I gave it a go, and I’m glad I did.
What impressed me immediately was the amazing response time. After placing my order, I received an order confirmation within seconds. But here’s the best part, the shipment confirmation and tracking number arrived only 35 minutes after that! I’ve never seen a company react to quickly. Not only that, but I paid for the slowest and least expensive form of shipping: USPS. But even with that method, I had the package in my hands within, literally, 48 hours. You can’t beat that.
Oh and after all that, the cable I ordered seems to be exactly what I needed and perfectly fits the camera. Thank you PCCables.com.
May 9th, 2007 at 12:59 pm
It is good to see websites that value customer service. I will check them out next time I need some computer cables. You should totally ask them about a redesign.
May 9th, 2007 at 1:01 pm
I did mention the design in a separate email I sent to them. But you make a good point. With service like that, a new design would probably really make a difference.